bw444 Privacy Policy

Introduction and Scope

Effective date: 1 January 2026. Last reviewed: 1 January 2026.

This Privacy Policy ("Policy") describes how bw444 ("we", "us", or "our") collects, uses, stores, discloses, and protects personal information provided by players and visitors ("you" or "your") when accessing or using the bw444 website at https://bw444.app and all associated mobile, web-based, and downloadable services operated under the bw444 brand (collectively, the "Platform"). This Policy forms part of bw444's Terms and Conditions and should be read alongside them. By registering an account, depositing funds, or continuing to use the Platform, you acknowledge that you have read and understood this Policy.

bw444 is committed to protecting the privacy and security of all players. We operate in compliance with applicable data protection principles and maintain robust technical and organisational measures to safeguard personal data. This Policy applies to all personal data we process in connection with your use of the Platform, regardless of whether you access bw444 from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or any other location in Bangladesh or internationally.

Our Privacy Commitments to You

What Information We Collect

bw444 collects personal information that is necessary to operate the Platform, comply with legal obligations, and deliver a secure, personalised gaming experience to players in Bangladesh and beyond. The categories of personal data we collect include the following.

How We Use Your Information

bw444 uses personal data collected from players only for legitimate, clearly defined purposes. We do not process personal data in ways that are incompatible with the purposes stated below.

• 1Account creation and management: to register your bw444 account, maintain accurate account records, process login requests, and enable you to access all platform services including casino games, sports betting, and promotional offers.
• 2Identity verification (KYC): to verify that you are who you claim to be, that you meet the minimum age requirement of 21 years, and that your account complies with anti-money laundering (AML) regulations applicable in Bangladesh.
• 3Payment processing: to facilitate deposits via bKash, Nagad, Rocket, and other supported payment methods, to process withdrawal requests to your registered payment account, and to maintain accurate financial records for auditing and regulatory compliance purposes.
• 4Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and any other activity that threatens the integrity of the Platform or the safety of other players.
• 5Responsible gaming: to monitor gaming behaviour for signs of problem gambling, to apply deposit limits, session time limits, and self-exclusion measures where appropriate, and to comply with our responsible gaming obligations.
• 6Marketing communications (opt-in only): to send promotional offers, bonus announcements, game launch notifications, and seasonal promotions (such as BPL cricket specials or Eid offers) via email or SMS, but only where you have explicitly opted in to receive such communications. You can withdraw your consent at any time.

Sharing Your Personal Data

bw444 does not sell, rent, or trade personal data. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• 1Service providers and data processors: bw444 works with carefully selected third-party service providers (including payment processors such as bKash and Nagad, game software providers such as Pragmatic Play and Evolution Gaming, KYC verification partners, and fraud detection vendors) who process data on our behalf under strict contractual data processing agreements that prohibit further use of your data for the provider's own purposes.
• 2Legal and regulatory obligations: bw444 may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required to do so by applicable law, court order, or regulatory directive. Such disclosures are made only to the extent legally required and, where permitted, we will notify affected players.
• 3Business transfers: In the event of a merger, acquisition, or sale of all or part of bw444's business, personal data held by bw444 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and the acquiring entity will be required to honour the commitments set out in this Policy.
• 4Aggregated and anonymised data: bw444 may share aggregated, de-identified statistical data with analytics partners, game providers, or industry bodies for research, reporting, and platform improvement purposes. Such data cannot be used to identify any individual player.

Cookies and Tracking Technologies

bw444 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and analyse site usage patterns. The following types of cookies are used on the Platform.

• 1Essential cookies: These cookies are strictly necessary to operate the Platform. They enable core functions such as login session management, secure page navigation, and payment processing flows. Essential cookies cannot be disabled without impairing the functionality of the Platform.
• 2Analytics cookies: bw444 uses anonymised analytics cookies to understand how players navigate the Platform, which features are most used, and where players encounter difficulties. This data is used in aggregate form only and cannot identify individual players. Analytics cookies may be disabled via your browser settings.
• 3Preference cookies: These cookies remember your platform preferences, such as your selected language, display settings, and recently played games, so that your experience is consistent across sessions and devices. Preference cookies can be cleared via your browser or account settings without affecting your ability to use the Platform.

You can manage cookie preferences through your browser settings at any time. Please note that disabling essential cookies will impair your ability to use the bw444 Platform. bw444 does not use third-party advertising or retargeting cookies.

Data Retention

bw444 retains personal data for as long as is necessary to fulfil the purposes set out in this Policy, to comply with applicable legal and regulatory obligations, and to resolve disputes or enforce our agreements. The specific retention period applicable to each category of personal data is determined by the nature of the data and the legal basis for processing it. As a general guide: account and identity data is retained for the duration of the account's active period and for a minimum of five (5) years following account closure, in order to satisfy anti-money laundering record-keeping requirements; financial transaction data is retained for a minimum of five (5) years from the date of the transaction; gameplay and betting records are retained for a minimum of three (3) years; and support communications are retained for a minimum of two (2) years from the date of closure of the relevant support ticket.

When personal data is no longer required for any of the above purposes, bw444 will securely delete or anonymise it in accordance with our data disposal procedures. Players may request early deletion of their data in certain circumstances — see the Your Rights section below for details.

Your Data Protection Rights

bw444 respects your rights in relation to your personal data. The following rights are available to all registered players. To exercise any of these rights, please contact bw444 support in writing at [email protected].

• 1Right of access: You have the right to request a copy of the personal data bw444 holds about you. We will respond to verified access requests within 30 calendar days. We may ask you to verify your identity before processing your request.
• 2Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Minor corrections (such as updating your phone number or address) can be made directly through your account settings page.
• 3Right to erasure: In certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other lawful basis for processing — you have the right to request that bw444 delete your personal data. This right is subject to bw444's legal obligations to retain certain data categories for regulatory compliance purposes.
• 4Right to restrict processing: You have the right to request that bw444 restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing and bw444 is considering your objection.
• 5Right to withdraw marketing consent: Where you have opted in to receive marketing communications from bw444, you have the right to withdraw that consent at any time. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal, and does not affect bw444's ability to send you non-marketing communications related to your account (such as security alerts or withdrawal confirmations).

Data Security Measures

bw444 implements a comprehensive suite of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, strict role-based access controls that limit staff access to personal data on a need-to-know basis, regular penetration testing and security audits conducted by independent third parties, multi-factor authentication requirements for platform administration systems, and real-time fraud monitoring and anomaly detection systems that operate 24/7.

While bw444 takes every reasonable precaution to protect your personal data, no internet transmission or electronic storage system is 100% secure. In the unlikely event of a data breach that affects your personal data, bw444 will notify you promptly in accordance with applicable data breach notification requirements and will take immediate steps to contain and remediate the breach.

Third-Party Links and Services

The bw444 Platform integrates with third-party game providers (including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), payment processors (including bKash, Nagad, and Rocket), and identity verification services. Each of these third parties operates under their own privacy policies and data protection practices, which are independent of this Policy. bw444 performs due diligence on all third-party partners to verify that they maintain adequate data protection standards, but bw444 is not responsible for the privacy practices of third-party providers once data leaves the bw444 Platform environment. Players are encouraged to review the privacy policies of any third-party service they interact with through the Platform.

Children's Privacy

bw444 is strictly an adult-only platform. We do not knowingly collect, store, or process personal data relating to individuals under the age of 21. If bw444 becomes aware that personal data has been collected from a person under 21 years of age, that data will be deleted immediately and the associated account will be suspended. Parents and guardians who believe their child has registered on bw444 should contact us immediately at [email protected] so that we can take appropriate action without delay.

Changes to This Privacy Policy

bw444 reserves the right to update, amend, or replace this Privacy Policy at any time. We will publish the revised Policy on this page with an updated effective date. Where changes are material — for example, where we introduce a new category of data processing or a new type of third-party sharing — we will endeavour to notify registered players via the email address on file at least 14 days before the change takes effect, where practicable.

Your continued use of the bw444 Platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any change to this Policy, you must cease using the Platform and may request deletion of your account and personal data by contacting [email protected].